BashleeNG has a vacancy for one of it’s clients as a client service manager

Responsibilities:

• Develop and maintain strong relationships with assigned clients
• Understand client needs and provide tailored solutions to meet their requirements
• Act as the main point of contact for clients and address any concerns or issues that arise
• Collaborate with internal teams to ensure prompt and efficient delivery of services
• Provide exceptional customer service and strive to exceed client expectations
• Monitor and analyze client feedback and satisfaction levels
• Identify opportunities for upselling and cross-selling to existing clients
• Prepare and present reports on client performance and satisfaction
• Stay updated on industry trends and developments to better serve clients

Essential Qualifications:

• Bachelor’s degree in business administration, marketing, or a related field
• Minimum of 5 yeras Prior experience in client service or account management
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to build and maintain strong client relationships
• Proficiency in Microsoft Office Suite
• Experience in the digital marketing or advertising industry
• Experience in managing a team or leading projects