Card Services Director

  • Lagos
  • Banking & Finance
  • Full-time
  • DOE

This position is primarily responsible for developing and executing a comprehensive cards strategy, driving business growth, and leading a high-performing team. The ideal candidate will oversee all aspects of the cards business, including product development, marketing, risk management, etc

KEY RESPONSIBILITIES:

  • Develop and execute a comprehensive cards business strategy aligned with the organization’s overall objectives.
  • Lead and manage a high-performing team across product development, marketing, risk management, and operations.
  • Drive business growth through innovative product development, effective marketing campaigns, and strategic partnerships.
  • Oversee risk management, including credit risk, fraud risk, and regulatory compliance.
  • Collaborate with cross-functional teams, including Technology, Operations, and Customer Service, to ensure seamless execution of the cards strategy.
  • Analyse market trends, competitor activity, and customer needs to inform business decisions and manage P&L, budgeting, and forecasting for the cards business.
  • Ensure regulatory compliance and adherence to industry standards while maintaining customer orientation, service standards, and operational excellence.

ESSENTIAL REQUIREMENTS

  • Minimum of a First Degree in any discipline. Additional qualifications are an advantage.
  • 10+ years of experience in the cards industry, with at least 5 years in a leadership role..
  • Proven track record of driving business growth and leading high-performing teams.
  • Strong strategic thinking, problem-solving, and analytical skills.
  • Excellent communication, collaboration, and leadership skills.
  • Deep understanding of the cards industry, including market trends, regulatory requirements, and emerging technologies.
  • Experience with digital payments, mobile wallets, and data-driven decision-making.
  • Familiarity with local banking regulations and compliance standards.
  • Proven track record of achieving targets and driving business growth.
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